Using MTN Mobile Money

MTN Mobile Money offers a wide range of functionality, from sending and receiving money to paying for goods and services. But in order to take advantage of these features, you need to first register. Download this document for Mobile Money Consumer Terms and Conditions.​ ​​​​

To register for Mobile Money, follow any one of these two easy processes:

In store

Step 1: Visit your nearest authorized Mobile Money agent.

Step 2:Upgrade your SIM to a Mobile Money-enabled card using a SIM swap.

Step 3: The agent will take you through the registration process.

Step 4: Fill out the physical registration form and bring the original document (plus a copy of) any of the following:

  • Valid passport;
  • Driver’s license;
  • Company ID;
  • Government ID;
  • Tax certificate;
  • LC certificate; or
  • Voter’s card

Step 5: Complete your registration by opening an account with a balance of UGX 0

At home

Step 1: Download the registration form

Step 2: Fill it out

Step 3: Drop it off at the nearest MTN service point with a copy of your ID and passport photograph.


Email a scanned copy of the form together with your ID and passport photograph to

Registration is free of charge.

To learn more about registering for Mobile Money, call us on 100. You can also log your request at OR



How to

Download from Apple App Store Download from Google Play store